Swissinfo.com takes its responsibility regarding your privacy very seriously. The information we request when making your reservation, is requested in order to offer you a professional service. Swissinfo.com does not sell, rent, or give away your personal information to third parties. We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent.
We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed at swissinfo.com to prevent personal data misuse and unauthorized access.
We use your IP address to help diagnose problems with our server and to administer this website. We log IP addresses for the purposes of system administration, to track a user's specific session, or to investigate cases of fraud or other security violations on our site. Any personally identifiable information contained in our IP address logs will be treated with the same respect for your privacy as order and registration information is treated.
Credit Card information
Your credit card information is sent to us through a secure server. We use the latest, most secure technology available, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our server and network are protected by firewalls against unauthorized access.
Your credit card details will be kept at swissinfo.com until your arrival date at the hotel. After this date the details will be destroyed.
Control over your data
You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at infoswissinfo.com. Please state 'request personal data' in the subject line of your email.
If your personal data is incorrect, we will change it upon your request. You can also ask swissinfo.com to remove your personal data from its database by sending us an email to the same email address.
When does swissinfo.com contact you?
After you have made a booking you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel as guarantee of the reservation. We also use the information collected in the booking process to contact you in case there is a question or problem with a reservation.
Sometimes swissinfo.com may send feedback emails after your stay at the hotel. If you do not wish to give us your opinion, you can let us know and we will not request any further feedback. In the reservation process you can request our newsletter, which contains special offers and more information about swissinfo.com. You can also choose to stop receiving the newsletter at any time.
This site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites - this privacy statement applies solely to information collected by this site.
Changes to our Privacy Statement
Any material changes in the way we use personal information will be described in future versions of this privacy statement. By booking with us, you agree that our privacy statement, current at the time of your most recent booking, shall apply to all your information, whether given to us at the time of that booking or at the time of earlier bookings.
If you have any suggestions or remarks about this privacy statement, please send an email to infoswissinfo.com.